Amid a haze of grief after her son’s unsolved murder last year, Marcia DeOliveira-Longinetti faced an endless list of tasks — helping the police gain access to Kevin’s phone and email; canceling his subscriptions, credit cards and bank accounts; and arranging his burial in New Jersey.
And then there were the college loans.
When Ms. DeOliveira-Longinetti called about his federal loans, an administrator offered condolences and assured her the balance would be written off.
But she got a far different response from a New Jersey state agency that had also lent her son money.
Source: In New Jersey Student Loan Program, Even Death May Not Bring a Reprieve – The New York Times